Are you in search of a better telephony solution for your business needs beyond OpenPhone? Or perhaps you’re considering to make the switch from OpenPhone?

Well, welcome, you are in the right spot. OpenPhone is a platform that emerged as a popular choice for businesses seeking a reliable and affordable business phone system. Yet, with the growing markets and the number of service providers out there you may feel some factors lacking within it. 

Whether you’re looking for more features, a better price point, or something tailored to your unique needs, there are plenty of alternatives worth exploring.

That’s why we have broken down 10 of the very best OpenPhone alternatives from which you can choose the one that aligns with your needs. So, let’s get started. 

💡Things To Know

• KirspCall, Nextiva, Aircall, Dialpad, and RingCentral are some of the top alternatives and competitors for OpenPhone.
• OpenPhone is a cloud-based business phone system that offers businesses a complete phone solution for their needs. 
• From the overall pricing perspective, Grasshopper, KrispCall and Ooma are the best options to go for.
• Among other competitors, KrispCall stands out for its AI-powered capabilities, offering features such as live call monitoring, voicemail greeting, IVR, and integrations with platforms like HubSpot and Zendesk.

10 Best OpenPhone Alternatives and Competitors:

1. KrispCall for advanced virtual phone systems with global capabilities.

2. Nextiva for scalable VoIP and unified communication solutions.

3. Aircall for intuitive call center tools with CRM integration.

4. Dialpad for AI-enhanced voice, video, and messaging services.

5. Vonage for flexible and reliable VoIP services for businesses.

6. RingCentral for comprehensive cloud communication platforms.

7. CloudTalk for efficient call center operations with analytics.

8. Grasshopper for easy-to-use virtual phone systems for startups.

9. Ooma for affordable VoIP services with hassle-free setup.

10. GoTo Connect for seamless phone, meeting, and messaging integration.

1. KrispCall

KrispCall is an AI-powered modern cloud-telephony system that facilitates interactions through internet protocol. This platform is more than simply just for VoIP calls as it is packed with many advanced features and functionality for businesses in this modern era. 

With KrispCall, you can get hands-on features such as IVR, voicemail greeting, unified call box, and SMS, as well as integration capabilities with some of the industry’s leading platforms like HubSpot, Pipedrive, Zapier, and Zendesk. This platform is compatible and available across different platforms (Desktop, Android, and iOS) for easy access. 

Top Features of KrispCall

• Auto Reply for Missed Call
• Live Call Monitoring
• Power Dialer
• Voicemail Greeting
• Simultaneous Ringing

👍What We Like

• Customer service is friendly and is available 24/7 for seamless assistance.
• The overall interface is easy to navigate, and the system is easy to set up.
• Enables users to manage calls from different regions efficiently.

👎What We Don’t Like

• There is a limitation on the number of platforms that can be integrated.
• KrispCall does not support Linux

KrispCall Pricing Plans

Plans	Pricing
Essential	$15 per user/month
Standard	$40 per user/month
Enterprise	Custom

Why Use KrispCall as an OpenPhone Alternative

KrispCall offers a compelling alternative to OpenPhone for businesses seeking an advanced and feature-rich virtual phone system. This platform excels in providing advanced VoIP features, call recordings and storage, and exceptional value for its price.

Furthermore, KrispCall meets the needs of businesses of all sizes, offering customizable solutions for various needs, including call center operations, voicemail transcription, live call monitoring, and more.

KrispCall is Best- suited for?

KrispCall is best suited for small to medium-sized businesses (SMBs), freelancers, and individuals who are looking for a feature-rich and reliable cloud-based phone system. Additionally, it is well-suited for businesses with remote or distributed teams, as KrispCall offers advanced features that can help to improve interaction and productivity.

2. Nextiva

Nextiva is a cloud-based business communication platform that helps businesses connect conversations in a single workspace. It is packed with many advanced features and capabilities, making it one of the best alternatives for OpenPhone. 

Furthermore, the unbeatable reliability and security it offers with data centers certified to meet international standards separates and makes it a better option compared to most of the service providers including OpenPhone. 

Top Features of Nextiva

• Unlimited Web Conferencing
• Integration Capabilities
• AI & Automation
• Unified Communication Platform
• Call Analytics

👍What We Like

• It is simple to set up, use and navigate.
• The interface is very customizable according to user needs.
• Compared to other options in the market, Nextiva is easy to scale up or down at any time.

👎What We Don’t Like

• The pricing plan may be higher and confusing compared to others.
• There are some learning curves involved for some features.

Nextiva Pricing Plans

Plans	Pricing
Digital	$25 per user/month
Core	$36 per user/month
Engage	$50 per user/month
Power Suite	$75 per user/month
Essential	From $129 per agent/month
Professional	From $159 per agent/month
Premium	From $199 per agent/month

Why Use Nextiva as an OpenPhone Alternative

When compared to OpenPhone, Nextiva offers a more comprehensive suite of features, including a wider range of communication tools such as video conferencing, team messaging, and fax services. 

Another factor that makes Nextiva one of the top alternatives to OpenPhone is its 360-degree feature, which allows businesses to have a complete view of their customers. 

Nextiva is best suited for?

Nextiva is best suited for businesses of all sizes that are looking for a platform to streamline their communication and improve customer service with a unified platform. It is also an ideal choice for businesses with remote or distributed teams that need reliable tools for collaboration and communication.

3. Aircall

Aircall is a cloud-based phone system designed to meet and support all of the modern business communication requirements. It is packed with many advanced features like click-to-dial, call routing, and real-time analytics, making it a vibrant choice for businesses. 

Furthermore, its integration capabilities with popular tools like Salesforce, HubSpot, and Zendesk allow teams to work efficiently. It also offers a reliable and flexible communication solution, helping teams to deliver positive customer experiences.

Top Features of Aircall

• PowerDialer
• Call Routing
• Call Center Analytics
• CTI Integration
• Click to Dial

👍What We Like

• The interface is quite simple and easy to navigate.
• It is supported and smoothly operated across all platforms (Mac, windows, android, and iOS)
• The overall call quality is also top-notch. 

👎What We Don’t Like

• A minimum of three users are required to get started.
• There are certain issues with reporting.
• Limited integration options compared to other competitors. 

Aircall Pricing Plans

Plans	Pricing
Essentials	$40 per license/month (3 users minimum)
Professional	$70 per license/month (3 users minimum)
Custom	Call for details
AI Add-On	$9 per license
Analytics+ Add-On	$15 per license

Why Use AirCall as an OpenPhone Alternative

When comparing both Aircall and OpenPhone toe-to-toe, Aircall has an edge in terms of contact center solutions. Due to this factor, Aircall offers many advanced features like call queues, IVR systems, and call recording. 

Additionally, it also integrates seamlessly with popular productivity and helpdesk tools, making it a proper OpenPhone alternative. Aircall is also a better choice for sales and support teams who are looking to manage their communications with customers across multiple channels.

AirCall is Best-suited for?

Aircall is best suited for small to medium-sized businesses looking for a user-friendly, cloud-based phone system with strong integration capabilities. It is also a better choice for companies that value ease of setup, scalability, and real-time call analytics to monitor and enhance team performance. 

4. Dialpad

Dialpad is an advanced AI-powered telephony platform offering businesses a complete suite of solutions related to their communication needs. This platform is all about offering businesses and individuals the best and most advanced features, including transcribes calls, IVR, call routing, and analytics. 

The platform’s flexibility and choice of integrations also make it a better alternative to OpenPhone. Some of the popular tools that Dialpad seamlessly integrates with are HubSpot, Zendesk, and Salesforce to streamline workflow and keep communication organized.

Top Features of Dialpad

• Artificial Intelligence
• Interactive Voice Response
• Power Dialer
• Contact Center Analytics
• Virtual Receptionist

👍What We Like

• The interface is simple, and the features offered are suitable for growing businesses’ needs. 
• Overall, customer support is pretty good compared to competitors.
• The call quality is excellent, and the price is also good with all the features.

👎What We Don’t Like

• There is a learning curve for new users. 
• Occasional drop in call quality. 
• Some essential features may be available only in higher-tier pricing plans.

Dialpad Pricing Plans

Plans	Pricing
Standard	$27 per user/month
Pro	$35 per user/month
Enterprise	Talk to Sales

Why Use Dialpad as an OpenPhone Alternative

DialPad is one of the best OpenPhone alternatives due to many factors such as features, interface, scalability, and more. With DialPad, you can get unique AI-powered features like real-time transcription, sentiment analysis, and automated call summaries, boosting productivity and insights.

Additionally,  Dialpad can be accommodated with businesses of all sizes, offering flexible plans and customizable features to meet your specific needs. This platform also offers strong integration capabilities with a wide range of tools, including CRM, help desk, automation tools, and more, which OpenPhone may have limitations in.

Dialpad is Best- suited for?

Dialpad is best suited for businesses of all sizes, whether it may be a startup looking to scale or large enterprises that require a flexible phone system with advanced features. Additionally, it is also a perfect choice for businesses that require advanced call center capabilities.

5. Vonage

Founded in 2001, Vonage is a versatile cloud communications provider offering a wide array of services at a pretty competitive price range. It is a complete solution package designed to enhance connectivity and collaboration of ever growing business needs. 

With a reputation for reliability and scalability, Vonage is a trusted choice for organizations seeking comprehensive communication solutions. Its global reach and focus on innovation make it a strong competitor in the telephony market.

Top Features of Vonage

• Unified Communications
• Robust Phone System
• Video Conferencing
• Contact Center Solutions
• Integration Capabilities

👍What We Like

• It offers a wide range of features to meet every type of business needs.
• Provides high-quality voice and video communication with excellent uptime.
• Integrates with popular business applications for seamless workflows.

👎What We Don’t Like

• It can be expensive compared to some competitors, especially for larger businesses.
• The platform can be complex for some users, requiring time and effort to learn and configure.
• Some occasional reports regarding call errors and connectivity issues.

Vonage Pricing Plans

Plans	Pricing
Mobile	$19.99 per month/extension
Premium	$29.99 per month/extension
Advanced	$39.99 per month/extension

(Note: The pricing for each plan may differ depending on the number of users.)

Why Use Vonage as an OpenPhone Alternative

Vonage stands as a strong OpenPhone alternative, offering a wide range of features tailored for businesses of all sizes. Its unified communications platform includes voice, messaging, video, and contact center solutions, making it a better choice for seamless business communication. 

Additionally, Vonage provides reliable customer support and customizable solutions, ensuring businesses can adapt the platform to their unique needs. This makes Vonage a tempting option for those seeking a flexible and dependable communication platform.

Vonage is Best-suited for?

It is best suited for businesses of all sizes that need a flexible and scalable communication solution. With its different pricing and plan options, it can be accommodated to any business needs.

6. RingCentral

RingCentral is one of the leading providers of cloud-based telephony and collaboration solutions out in the market, offering many advanced features and functionality. Its unified platform is designed to streamline workflows and enhance team productivity. 

Some of its standout features are team messaging, advanced call management, and integration with popular business tools. Additionally, the platform’s scalability and reliability make it a top choice for businesses of all sizes. With a focus on user experience and innovation, RingCentral continues to be one of the best service providers in the cloud communication industry.

Top Features of RingCentral

• Auto-Attendant
• Integration Capabilities
• Call Recording
• Advanced Phone System
• Video Conferencing

👍What We Like

• Offers a wide range of features to meet the communication needs of most businesses.
• The platform is easy to navigate and use, even for those who are new to it.
• The platform itself is highly reliable and can scale to accommodate the growth of your business..

👎What We Don’t Like

• Compared to other competitors out there the pricing for RingCentral can be higher, especially for smaller businesses.
• The platform’s advanced features can be overwhelming for some new users.
• There are some reports by users indicating customer support response time or quality isn’t that good.

RingCentral Pricing Plans

Plans	Pricing
Core	$30 per user/month
Advanced	$35 per user/month
Ultra	$45 per user/month

Why Use RingCentral as an OpenPhone Alternative

While OpenPhone is a popular choice for businesses that primarily need a business phone system, RingCentral can be a better alternative for businesses that require a more comprehensive communication and collaboration solution. 

RingCentral’s unified platform offers a wider range of features, including video conferencing, team messaging, contact center solutions, and many more which may be missing in OpenPhone.

RingCentral is Best- suited for?

RingCentral is an ideal choice for businesses that require a comprehensive communication and collaboration solution including features like video conferencing, team messaging, and contact center solutions.

7. CloudTalk

CloudTalk is a cloud-based business phone system, and contact center software designed to help sales and customer service teams connect with their customers more effectively. It offers a wide range of features, including call recording, call monitoring, IVR, and more.

CloudTalk also supports integrations with many popular CRM systems, help desk platforms, and automation tools such as Salesforce and HubSpot to enhance productivity and streamline operations.

Top Features of CloudTalk

• Smart Call Routing
• Call Recording & Analytics
• Call Queues
• Integration Capabilities
• Automated Workflows

👍What We Like

• Easily customizable according to the specific needs of businesses.
• The user interface is quite simple, minimizing the learning curve for new users.
• The overall call quality and reliability are excellent compared to other competitors.

👎What We Don’t Like

• The pricing structure is a bit confusing and high in comparison to others.
• Some occasional issues and errors in calls and other features.
• The advanced features offered can be overwhelming for basic use cases.

CloudTalk Pricing Plans

Plans	Pricing
Starter	$34 per user/month
Essential	$39 per user/month
Expert	$69 per user/month
Custom	Request a quote

Why Use CloudTalk as an OpenPhone Alternative

CloudTalk is an excellent OpenPhone alternative due to its various factors, such as advanced analytics, integration with numerous platforms, and scalability. While OpenPhone is great for startups and small teams, CloudTalk aligns with businesses with complex needs, such as global scalability and advanced automation. 

CloudTalk is Best- suited for?

CloudTalk is the option to go with for businesses that are looking for a reliable and scalable phone system that grows along with their needs. Additionally, it is also an ideal choice for sales and customer teams that need to connect with customers more efficiently. 

8. Grasshopper

Grasshopper is a dedicated virtual phone system designed to meet the communication needs and requirements of entrepreneurs and small businesses. It is packed with many advanced features, including call forwarding, custom greetings, and voicemail transcription. 

This platform is available across all platforms, ensuring that users can manage calls and messages from their preferred devices. Additionally, with a focus on convenience and reliability, Grasshopper helps small businesses stay connected and responsive with ease.

Top Features of Grasshopper

• Business Texting
• Voicemail Transcription
• Call Transfers
• Simultaneous Call Handling
• Custom Greetings

👍What We Like

• The pricing plans are affordable, making them accessible to small businesses on a budget.
• The platform interface is user-friendly and intuitive, making it easy to set up and manage.
• Overall, customer support is excellent and is available 24/7 for reach.

👎What We Don’t Like

• Compared to other virtual phone systems, available features have some limitations.
• Currently, this platform is available only in the USA and Canada.
• International calling capabilities are limited, and call-forwarding functions are pretty complex.

Grasshopper Pricing Plans

Plans	Pricing
Solo	$28 per month (billed annually)
Solo Plus	$46 per month (billed annually)
Partner	$80 per month (billed annually)

Why Use Grasshopper as an OpenPhone Alternative

Grasshopper can be a good alternative to OpenPhone if you are looking for a simple and easy-to-use service provider with the necessary features. Furthermore, with an affordable pricing plan and structure, it is the perfect platform to go for instead of OpenPhone, which can be quite expensive for some.

While the features within OpenPhone are rich, they can be quite complex for new users. So, that is where Grasshopper shines. It is the platform to go with if you are new and also require minimal features for the moment.

Grasshopper is Best- suited for?

Grasshopper is best suited for small businesses that are limited in budget and are looking for a basic virtual phone system with a professional phone presence. Despite being for small business it is still packed with many advanced features.

9. Ooma

Ooma is a communication platform offering services for both residential and business purposes. For businesses, Ooma Office provides features like a virtual receptionist, call blocking, and video conferencing. Its straightforward setup and competitive pricing make it one of the best OpenPhone alternatives in the market.

Ooma is all about delivering high-quality service at an affordable price. It is an excellent choice for businesses looking for a reliable, budget-friendly, and OpenPhone alternative for communication solutions.

Top Features of Ooma

• Call Park
• Ring Groups
• Company Directory
• 3-Way Calling
• Extension Dialing

👍What We Like

• It is designed for easy setup and management, suitable for non-technical users. 
• The pricing is quite reasonable especially with the features available. 
• The customer service is available round-the-clock, offering better assistance.

👎What We Don’t Like

• Limitations of third-party software integrations compared to some competitors. 
• Advanced features like call recording and video conferencing are only available in higher-tier plans. 
• Some users have reported that there is a lack of alert notification on the phone itself when there’s a voicemail.

Ooma Pricing Plans

Plans	Pricing
Office Essentials	$19.95/month per user
Office Pro	$24.95/month per user
Office Pro Plus	$29.95/month per user

Why Use Ooma as an OpenPhone Alternative

When comparing both Ooma and OpenPhone, Ooma stands out as it provides a suite of features at competitive pricing. Additionally, Ooma’s platform is known for its ease of use and integration with various devices, making it easy to use for many businesses.

While OpenPhone also provides a user-friendly interface and strong mobile app integration, Ooma often comes out ahead in terms of pricing and feature availability. Moreover, some extra features are also available in Ooma compared to OpenPhone. 

Ooma is Best- suited for?

Ooma is best suited for small to medium-sized businesses that require a straightforward, feature-rich phone system without the complexity of extensive integrations. It’s especially advantageous for companies that prioritize ease of use and dependable customer support. 

10. GoTo Connect

GoTo Connect is a unified communication platform that combines calls, video conferencing, and team messaging. Its advanced feature set includes call routing, analytics, and integrations with popular tools like Salesforce and Slack.

The platform’s scalability and adaptability make it suitable for businesses of all sizes. With reliable support and continuous feature enhancements, GoTo Connect stands as a strong alternative to OpenPhone.

Top Features of GoTo Connect

• AI Optimization
• Integrations
• Call Transferring
• Virtual Fax
• Screen Sharing

👍What We Like

• The setup is quite simple, and the intuitive dashboard is easy to navigate.
• Customer support is available 24/7 with various self-help resources.
• Supports integrations with CRM and productivity tools like Salesforce and Microsoft Teams.

👎What We Don’t Like

• There are some learning curves involved when it comes to finding advanced settings.
• Voice quality may fluctuate depending on internet connection strength.
• The pricing can be high compared to other competitors out in the market. 

GoTo Connect Pricing Plans

Plans	Pricing
Phone System	$26 per user/month
Connect CX	$34 per user/month
Contact Center	$80 per user/month

Why Use GoTo Connect as an OpenPhone Alternative

GoTo Connect stands out as a strong alternative to OpenPhone for businesses seeking a comprehensive communication solution. Unlike OpenPhone, which primarily focuses on phone services, GoTo Connect offers a unified platform that seamlessly integrates phone, video conferencing, and team messaging. 

This all-in-one approach streamlines communication workflows and enhances collaboration within teams. Furthermore, GoTo Connect excels in video conferencing, providing high-quality video and audio with features like screen sharing and file sharing. This makes it an ideal choice for businesses that heavily rely on video meetings.

GoTo Connect is Best- suited for?

GoTo Connect is an ideal solution for businesses that require a comprehensive communication platform, prioritize high-quality video conferencing and seamless team collaboration, seek deep CRM integration, and are willing to invest in a premium solution. 

Wrapping Up

OpenPhone is a good platform that has much to offer. However, it may feel lacking in some aspects. Therefore, exploring alternatives available in the market helps you to find a solution that aligns perfectly with your business goals and budget. 

From feature-packed platforms to cost-effective options, the 10 alternatives we’ve mentioned are worthy of checking. By carefully evaluating your specific requirements and comparing the features and pricing, you can confidently select the ideal business phone system that aligns perfectly with your company’s unique communication needs.

But, if you are still facing doubts, then we advise you to go for KirspCall. With its easy-to-use interface, a wide range of advanced features, better customer support, and competitive pricing, it is a platform that mustn’t be overlooked.

FAQs

What is better than OpenPhone?

There is no direct answer to which platform is better than OpenPhone as it comes to various factors such as specific business needs, requirements, budgets, scalability, and many more. While there is no direct answer, there are some popular options you can explore:

• KrispCall  
• Grasshopper   
• RingCentral   
• Nextiva
• Dailpad

Does OpenPhone have extensions?

Yes, OpenPhone offers extensions for phone numbers with up to 10 extensions for each number. Users can utilize these extensions to route calls to specific departments or team members of their choice. 

Does OpenPhone have a dialer?

Yes, OpenPhone has a built-in dialer that allows you to make calls directly from the app or web interface.   

Does OpenPhone work without the Internet?

No, OpenPhone is a VoIP service, so it requires an internet connection to work efficiently.   

What is the best VoIP phone service?

The best VoIP phone service depends on your specific needs and budget. Consider factors like features, pricing, customer support, and ease of use when making your decision.

Here are some of the best VoIP phone services currently in the market:

• KrispCall
• Ooma
• RingCentral
• Nextiva
• Dialpad