Choosing the right phone system for your business is like picking the perfect pair of shoes, comfortable, reliable, and made to fit your needs. 😄

If you feel like using Ooma is too outdated, it’s time to step into something better. 

In recent years, communication technology has been faster, smarter, and more flexible than ever. 

Whether you need better features, cost savings, or top-notch call quality, there are plenty of options ready to power up your business.💪

↘️ In this blog, we will explore the best Ooma alternatives and different factors when choosing them.

🗝️ KEY HIGHLIGHTS

• Discover top alternatives to Ooma, such as RingCentral, Vonage, and KrispCall that offer unique features, competitive pricing, and tailored solutions to meet different business needs.
• Whether you own a small business looking for simple solutions or a larger company needing advanced features, the alternatives listed cater to all sizes.
• Features, pricing, customer support, integration options, and call quality are some of the important factors before choosing Ooma phone alternatives.

10 Best Ooma Alternatives at a Glance

If you’re thinking about changing to a different VoIP service, here are the 10 best Ooma alternatives that provide great features and services:

 

Ooma alternatives	Features	Pricing	Best For
eVoice	Call forwarding, auto attendant, voicemail transcription, conference calling, call screening, mobile app	Start at $14 USD/month/ 3 phone numbers included	Small businesses needing basic call management features
MagicJack	Unlimited local and long-distance calling, voicemail, call forwarding, caller ID, call waiting	$43 USD for 1 year plan $109 USD for 3-year plan	Individuals or small businesses seeking a low-cost VoIP solution
Ringblaze	Shared inbox for team collaboration, call logging, call notes, click-to-call widget	$19 USD/month/user	Teams requiring collaborative call management and a shared communication platform
VoIPo	Unlimited calling in the U.S. and Canada, 60 free international minutes per month, 40+ features including call forwarding and voicemail	Contact the sales team for pricing	Users looking for a feature-rich home phone service
Google Voice	Free U.S. calling, voicemail transcription, call forwarding, text messaging, integration with Google Workspace	Starts from $10 USD to $30 USD/month/user	Individuals and businesses already using Google services seeking smooth integration
Grasshopper	Virtual phone numbers, call forwarding, voicemail transcription, business texting, auto-attendant	Starts from $18 USD to $70 USD/month	Entrepreneurs and small businesses who need a professional phone system without hardware
RingCentral	Unlimited calls within the U.S. and Canada, video conferencing, team messaging, integrations with popular apps, auto-attendant	Start at $30 USD/month/user	Medium to large-sized businesses seeking a comprehensive communication solution
KrispCall	Call routing, call analytics, unified callbox, shared numbers, DND mode, call notes, call whispering, Bulk SMS	Start from $15 USD to $40 USD/month/user	Businesses of all sizes looking for advanced call management features
Vonage	Virtual Receptionist, fax service, team chat, file sharing, high-quality connections	Start from $19.99 USD to $39.99 USD/month/extension	Businesses needing reliable phone networks with clear calls and team collaboration features
GoToConnect	VoIP phone system, video conferencing, team chat, contact center features, integrations with CRM systems	Start from $26 USD to $80 USD/month	Organizations seeking a unified communication platform with robust features

1. eVoice: Best For Small Businesses Needing Basic Features 

If you’re a small business looking for basic call management features at an affordable price, eVoice is an excellent alternative to Ooma. It delivers a unique phone number that can forward calls to your regular phone and ensure no important calls are missed.

With eVoice, businesses can create a menu that directs callers to different departments or individuals. It also allows users to access voicemail messages via email, helping them stay organized. Additionally, users can host conference calls that allow multiple participants to speak simultaneously. 

Features

• Call routing
• Call recording
• Auto attendant
• Voicemail transcription
• Mobile app

Pros

• Flexibility to choose local or toll-free numbers.
• Wide range of call management features.
• Affordable for small-size businesses.

Cons

• Customer support issues
• Limited Integrations
• Poor mobile app performance

Pricing

• $14 USD/month/ 3 phone numbers included

2. MagicJack: Best For Desk Phones

For those who prefer a more budget-friendly option, MagicJack could be the answer. MagicJack is a Voice over Internet Protocol (VoIP) service that enables users to make phone calls via the Internet. As it doesn’t require extra phone lines, it’s a great solution for office desk phones that need a simple setup.

 

While MagicJack appears to be budget-friendly, the additional costs can add up rapidly. However, it offers unlimited calls to the U.S. and Canada for a minimal annual fee. Users will also get features like voicemail, call forwarding, and caller ID to improve the communication system.   

Features

• Called ID
• Voicemail
• Call waiting
• Call forwarding

Pros

• Offers desk phone hardware
• Mobile app available for both iOS and Android
• Simple setup

Cons

• Unlimited calling only in limited areas
• No MMS support

Pricing

• $43 USD for 1 year plan
• $109 USD for 3-year plan

3. Ringblaze: Best For Collaborative Call Management

When collaboration is key, Ringblaze steps up as a standout alternative to Ooma. Ringblaze is a cloud-based phone system that enhances customer service. It provides a shared dashboard feature that enables teams to manage incoming calls and call queues. This ensures that everyone on the team has access to the same information, leading to quicker call handling.

Setting up Ringblaze is straightforward compared to Ooma since it doesn’t require any extra apps or hardware. Additionally, it features a “click-to-call” option that can be easily integrated into a website for customer convenience.

The system comes with features like call transfer, call forwarding, call recording, business messaging, and MMS. All these features are aimed at improving the communication experience.

Features

• Shared inbox for team collaboration
• Call logging
• Call notes
• Click-to-call widget

Pros

• Access to softphone apps for remote work.
• Direct website calling features functionality.
• Smooth integration with other business applications.

Cons

• Limitation in call routing feature.
• Customer service concern.
• Limited SMS functionality.

Pricing

• $19 USD/month/user

4. VoIPo: Best For Feature-Rich Home Phone Service

If you’re seeking a VoIP service that provides an impressive range of features, VoIPo could be the perfect alternative to Ooma. It has unlimited calling features for the U.S. and Canada. It also includes some useful features like call forwarding, voicemail, online call logs, custom caller ID, and call blocking. 

These features make it a reliable choice for businesses aiming to organize their phone communication. It also features business texting that allows companies to text clients alongside making voice calls. 

That’s why it is a simple and effective solution for those who want to enhance their communication to the next level.

Features

• Call recording
• Voicemail
• Online call logs
• Custom caller ID

Pros

• Unlimited calls to the USA and Canada.
• Over 40 incredible calling features.
• Makes and receives calls using a softphone app.

Cons

• Possible compatibility issues with older devices.
• Potential for call quality issues.

Pricing

• Contact the sales team for pricing.

5. Google Voice: Best For Google Workspace Users

For businesses already entrenched in the Google ecosystem, Google Voice offers seamless integration with tools like Google Meet and Google Calendar, making it a logical alternative to Ooma. It provides HD voice calls and uses voicemails across multiple devices. This allows for smooth communication and enables users to handle all their messages from a single platform.

Google Voice integrates with other Google apps, such as Google Meet and Google Calendar. This integration improves productivity and lets users schedule calls directly from their calendars and join meetings with one click. Also, it has a clean and minimalist UI compared to Ooma.

Features

• Voicemail transcriptions
• Call Blocking
• Call screening
• Automated attendants

Pros

• Integrates with Google services smoothly.
• Budget-friendly service.
• Consolidated phone and text solution.

Cons

• Limited outside integrations.
• Does not offer toll-free numbers.

Pricing

• $10 USD/user/month for starter plan.
• $20 USD/user/month for standard plan.
• $30 USD/user/month for the premier plan.

6. Grasshopper: Best For Phone Number Extensions

If you need a professional phone system without the hardware requirements, Grasshopper provides a great alternative to Ooma. However, compared with Ooma, it lacks important AI features that help to handle customers’ queries. 

Plus point is, Its features, like call forwarding, voice message transcription, and business texting, help businesses manage calls effectively.

Also, users need to upgrade to a solo plus plan in order to make simultaneous calls. It is specifically designed for small size businesses that allow users to access voicemail messages via email. This flexibility helps companies remain connected and responsive to their customers’ needs.

Features

• Custom greetings
• Mobile and desktop apps
• Conference calling
• Virtual receptionist
• Business extensions

Pros

• Easy-to-use and intuitive dashboard.
• Routes incoming calls to multiple numbers.
• Voicemail transcription feature for reading voicemails.

Cons

• Only available in the U.S. and Canada.
• No built-in video conferencing feature

Pricing

• $18 USD/month for starter plan.
• $32 USD/month for the Solo Plus plan.
• $70/month for a premium plan.

7. RingCentral: Best For Microsoft Teams

RingCentral serves as a comprehensive alternative to Ooma, providing more than just VoIP calling. It is a cloud communications system for making voice, video, and team messaging. It offers a wider range of communications tools that are designed for larger companies, whereas Ooma primarily targets small businesses.

Video conferencing is one of the most popular features of RingCentral. It facilitates better team collaboration and enables smooth communication. It is especially useful for international companies with virtual team members.

Features

• Live transcription
• Team messaging
• Calendar integrations
• Auto-attendant

Pros

• Integrations with popular tools like Microsoft 365, Salesforce, Slack, and Google Workspace.
• Protected with encryption and security protocols.
• Team messaging for smooth collaboration.

Cons

• No unlimited storage.
• Pricing may be expensive.
• Limited toll-free minutes.

Pricing

• $30 USD/month for the core plan.
• $35 USD/month for an advanced plan.
• $45 USD for the ultra plan.

8. KrispCall: Best For Businesses of All Sizes

KrispCall stands as a modern and feature-rich alternative to Ooma. Offering advanced capabilities like call routing, call forwarding, shared numbers, and a unified callbox, it’s designed for businesses of all sizes that need a powerful and flexible communication solution. 

KrispCall’s AI-powered platform ensures excellent call quality and efficient call management, making it an ideal choice for businesses looking to enhance their communication strategy. This service is perfect for anyone who is running an online business or just wants to improve communication.

Also, the friendly and simple user interface of KrispCall helps users to navigate through different features without any problems.

Features

• Call routing
• Call analytics
• Unified callbox
• Shared numbers
• DND mode

Pros

• Integration with CRM
• HD call quality
• Excellent customer support

Cons

• Limited multilingual support
• Mobile app feature limitations

Pricing

• $15 USD/month/user for essential plan.
• $40 USD/month/user for standard plan.

9. Vonage: Best For Business Communication APIs

Vonage offers a reliable and flexible solution that stands out as an alternative to Ooma. It has integration features with other apps that simplify communication and support collaboration between team members. 

However, users need to buy the most expensive plan for advanced call features. This may be a drawback for some businesses looking for a cost-effective VoIP service provider.

Its powerful communications APIs encourage companies to configure smoothly into their systems and operations. This flexibility is particularly beneficial for companies customizing communication systems to enhance customer service.

Features

• Over 20 external software integrations.
• Complimentary number transfer service.
• Text messaging and multimedia messaging via Vonage’s SMS API.
• Apps available for mobile, web, and desktop.

Pros

• User-friendly interface.
• Customizable communication APIs for business-specific needs.
• Reliable call quality with advanced VoIP technology.

Cons

• Integration limitations.
• Cancellation issues.

Pricing

• $19.99 USD/month/extension for basic plan.
• $29.99 USD/month/extension for premium plan.
• $39.99 USD/month/extension for advanced plan.

10. GoTo Connect: Best For Unified Communication 

As a unified communication platform, GoToConnect offers a well-rounded alternative to Ooma. It shines for its unified communication features that help to communicate between businesses and customers. It integrates all necessary features into one platform. This eliminates the need to switch between various applications and saves time. 

While the pricing of Ooma and GoTo Connect might be comparable, choosing GoTo Connect could be the better option if you’re looking for access to LogMeIn’s range of products.

It also improves team collaboration, which makes it a great choice for businesses that need structured communication. Additionally, it works smoothly with popular tools such as Microsoft Teams, Google Workspace, and Salesforce.

Features

• Number porting and transfer feature
• Call analytics and reporting
• Call forwarding
• Call routing

Pros

• Smooth integration with business tools such as CRM and calendar applications.
• Handle calls and utilize features from any location.
• Robust portfolio of tools.

Cons

• Dependent on the internet connections.
• Limited call recording storage.

Pricing

• $26 USD for a phone system plan.
• $34 USD for the Connect CX plan.
• $80 USD for an AI-powered plan.

How to Choose the Best Ooma Alternatives?

It is important to look after all the essential features when choosing the perfect Ooma phone alternative. This depends on the business needs and features required to support communication standards.

Here are some of the crucial factors before selecting the best Ooma alternatives:

• Features: Features play a crucial role in selecting the best Ooma alternative because they influence how effectively the service can fulfill your business needs. It is vital to include essential features such as call forwarding, voicemail, and messaging to ensure smooth communication.
• Pricing and plans: It’s essential to choose a service that fits your budget. Be sure to compare Ooma pricing with different providers to guarantee you’re receiving the best value for the features you need.
• Integration options: Proper integration options with other tools, like CRMs or team collaboration applications, allow the business to operate smoothly. Organizations can streamline their workflow and improve productivity through powerful integrations. 
• Call quality and reliability: A high-quality provider ensures that calls have minimal disruptions or dropped connections. When the call quality is poor, both employees and customers can face frustrating experiences.
• Customer support: Good customer support is vital when choosing an Ooma alternative as it assures fast solutions to issues. Also, effective and prompt support can save time and prevent customer frustration with your service.  

Conclusion

It’s important to consider features such as pricing, call quality, and customer support when choosing the best Ooma alternative. Each provider has its strengths and weaknesses that should align with the specific business needs.

Various Ooma competitors like RingCentral, Grasshopper, Vonage, KrispCall, Google Voice, and VoIPo provide distinct benefits for businesses. One of these services might be a better fit than Ooma, depending on the size of the company.

To select the right Ooma alternative, assess your business’s unique needs regarding cost, features, and scalability. Take the time to investigate each option and choose wisely.

FAQs

What is the best alternative to Ooma?

The best Ooma alternatives are Google Voice, KrispCall, RingCentral, Grasshopper, Vonage, VoIPo, MagicJack, eVoice, etc.

Who is Ooma’s competitor?

Ooma’s competitors include popular VoIP providers like KrispCall, Vonage, Grasshopper, Google Voice, and GoToConnect. These companies offer similar communication services but varying features and pricing options. 

What are the disadvantages of Ooma?

The disadvantages of Ooma include limited features for advanced communication needs, like video conferencing and integrations with third-party apps. It can be more expensive than other budget-friendly alternatives, especially when adding additional services. 

Is there any better than Ooma?

Whether there is a better option than Ooma depends on your specific needs. If you’re looking for more advanced features, RingCentral and Vonage offer more robust communication tools. For small businesses, Google Voice and Grasshopper may provide more affordable and user-friendly solutions. 

Is Google Voice better than Ooma?

Google Voice can be a better choice than Ooma for those seeking an affordable and simple VoIP solution with strong integration into Google services.